BI One SAP Business Warehouse Application Support
BI One provides help desk consulting and remote support services for SAP BW. Adhering to Service Level Agreements with the client, BI One application support services include BW system monitoring checks, error resolution and functional/ technical BW support. Users have access to our Support Desk and can register problems through our dedicated telephone line or by e-mail. Professionally delivered and with a focus on building productive relationships with your users, our support service is responsive, flexible and cost-effective.
BI One Support Services
- SAP BW Support
- SAP BW Optimise
- Support Diagnostics Service
Finding out more about BI One Support
Contact BI One today to find out more about our SAP support services or to engage us for a FREE half-day BW Project Diagnostics workshop.
BI One Support Services
| BI One Education Services | Service Description & Deliverables |
|---|---|
| SAP BW Remote Support - Basic | We offer help desk consulting and remote support for SAP BW applications, covering BW system administration, daily monitoring of loads & process chains, and resolution of BW system issues. |
| SAP BW Remote Support - Extra | Additional to our basic offering, our remote support extra service for SAP BW provides suggestions to improve existing configurations, analysis of query performance & data target utilisation, and the development of reports on an ad-hoc basis. |